works good
I have to uninstall every 6-8 days, and reinstall for it to open. Been like this for a couple months now. Very frustrating when you have to keep doing this.
good app and service
I don't like the new changes I was fine with the online banking before they gave it a new look. I now find it a little confusing. I also find that ATB is leaning more and more towards numbers and sales and further from the customer experience especially when you call in to their customer care line. They claim to be all about helping the small business but in reality it is quite the opposite.
Seriously guys this is a business app. It must be running smoothly at ALL times. I can't even login, let alone deposit cheques. It rerouted me on a fold z 3 and it's giving error 502 on a galaxy note 20 ultra. Love the bank. Hate the app. It's been on and off like this for a year now...
Very disappointed in ATBs online banking experience. Over the last 12-24 months there's been a consistent focus on aesthetics over user experience. From pushing an insecure and slow 2-factor auth, using SMS and email, instead of more convenient and secure methods, to the breaking of QuickBooks integration for the past 6 months, and frequent app crashes, the quality of the experience continues to decline. The team needs to step back, stop the cosmetic changes, and focus on the overall UX.
Biometric fingerprint stopped working only for this app, removed fingerprint and now it only opens in the browser with a 6 digit security code that I have to enter just to use the site. Completely useless and frustrating. Also there's a new ATB Business Mobile app to download that's not related just to make things even more confusing.
Update 3 *** cannot scan cheques right now for deposit. App says poor image quality when the image is literally perfect. 0/10 atempts worked. Update 2 *** fixed. Update 1 *** fixed. Thanks developers****
Keeps Crashing
If I can't do my business banking from this app I'll just move my business to another bank. The last version was much better and this one has been useless from the beginning. Although ATB fully acknowledges this they haven't made changes to fix or rectify all the issues and concerns.